93% of customers consider employees’ attitude to be a key factor in success at work.
Feeling that we contribute to the lives of our internal and external customers strengthens our sense of purpose at work, increasing motivation and satisfaction (Strathclyde University, 2008).
OBJECTIVES:
Develop behaviors that reflect a positive customer service attitude.
Acquire habits to exceed the expectations of internal and/or external customers.
INCLUDES:
7 micro-videos
Self-managed challenges for the workplace
Interactive online and downloadable material
THEME:
Botanical
Valentina Laval
Master's in Organizational Psychology, UAI.
Certified in Microlearning, ATD.
Senior facilitator in corporate training and wellness
Co-founder of Lifebox
Keep developing skills
Explore more courses designed to strengthen skills and improve performance at work.
Rodrigo Rojo
Play
AI for everyone
Use AI in a simple, useful, and responsible way at work and in daily life.
45 minutes
Microlearning
Denisse Goldfarb y Mauricio Peñafiel
Play
Liderazgo en tiempos de IA
Lidera con claridad y confianza los cambios que trae la inteligencia artificial.
10 - 20 minutos
Nanolearning
Rodrigo Rojo
Play
Resolución de problemas potenciada con IA
Resuelve desafíos de forma simple y estratégica con ayuda de IA.
30 a 45 minutos
Microlearning