Empathy is the core skill for effective leadership and one of the three strongest predictors of effectiveness among people in executive roles (Management Research Group, 2015).
In addition, practicing empathy when communicating ideas improves negotiation skills (INSEAD, 2008).
OBJECTIVES:
Learn the key steps for successful empathetic communication at work.
Apply active listening strategies to foster understanding in interpersonal relationships.
Develop follow-up questions to explore, empower others, and make effective decisions.
INCLUDES:
4 micro-videos
1 nano-podcast
Self-managed workplace challenges
Interactive online and downloadable material
TOPIC:
TikTok
Nicolás Pérez
Actor
Specialist in soft skills training.
+10 years of experience working with large companies.
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